STUDIO POLICIES
Billing & Tuition:
THE WONDER NOTE MUSIC LESSONS Studio Information & Policies
All invoices with a detailed breakdown of lesson and book charges will be emailed on the first of the month when tuition is due. Tuition fees are charged the 1st of each month to a debit card on file or requested through Zelle. Once payment is a received, you will receive a receipt for reference.
The first set of books and music are always complementary. After the first set, all additional sheet music or books ordered will be charged to the following month’s tuition and displayed in your invoice on the portal and sent through email. All lesson, technique, and theory books added by the teacher will be charged through the studio. If a price is found lower than our studio, we will reimburse the difference. Any additional repertoire will be ordered through musicnotes.com at a discounted rate of 15% or provided if found through other free sources.
For all voice students, the studio offers an option service of studio recordings (recordings created for students’ practice songs throughout the year) for an annual fee of $350 (starting September 2023).
Tuition rates (based on a 4 week month):
Any lessons that are at 2hr+ weekly will receive a 5% discount. All rates and discounts apply for time committed as a family.
Lesson fees will be prorated in the case a student registers mid month:30 min lesson: $45 per ($180 /4 week month)
45 min lesson: $65 per ($260 /4 week month)
60 min lesson: $85 per ($340 /4 week month)
Single lesson: $95/hr
Annual Studio Recording Fee: $350 per student
Studio Services: $100/hr
Makeups, Cancellations, & Subs:
Regular lessons do not allow for “skipping” weeks. Lessons may be registered for or scheduled to stop mid month but for all lesson commitments, students will receive makeup tokens for lessons they are unable to attend as long as the studio is notified in advance. Studio can book non-regular lessons at a single rate of $95/hr.
All lessons must be rescheduled via your MyMusicStaff.com account at least 6 hours before the lesson. Any emergency cancellations can be done via text or call to Hana Kim at (310) 650 - 3968. If a student does not show up for a lesson without any notice, lesson will be forfeited and no makeup lesson will be given. Only 12 makeup lessons will be guaranteed per school year.
Any lessons that are not cancelled at least 8 hours beforehand will be forfeited with no makeup lesson given.
Makeup classes do not expire while students are enrolled.
Makeup classes cannot be used as currency or on a class you are already enrolled in.
Once a lesson is cancelled on your student portal, you will receive a makeup token of which you can use anytime to re-schedule your lesson at your teacher’s available time-slots. These slots update daily as the other students cancel so please check regularly for openings. Makeup tokens never expire while the students are active and can be transferred to other family members. One token will be the equivalent to your normal lesson amount time and can be used fractionally as they will leave the remainder time to be made up on your account. Likewise, accrued makeup tokens can be used to book a longer makeup time slot.
On the rare occasion that an instructor must call out, students agree that lessons will be replaced with a substitute instructor. If no sub can be found for the day nor rescheduled, lessons will be cancelled and credited back to the card or Zelle account on file.
If a student withdraws from lessons, they will have 6 months from their withdrawal date to use all remaining makeups.
Withdrawing Process:
To withdraw from any private lessons, please email info@thewondernote.com. Once tuition is processed, lessons must be completed or cancelled for a makeup lesson.
Lessons must be cancelled 7 days prior to the next billing month.
Once statement of withdrawal is given to an administrator, your slot will no longer be held and be made available to students on our waitlist.
MyMusicStaff.com
All students will be registered for MyMusicStaff.com account when signing up for the studio. Having this account will allow you to cancel and reschedule lessons with a makeup token at your convenience. In addition, this service will allow you to daily keep up with scheduled lesson with lesson reminders, in case any makeup lessons are booked or changes occur such as lesson cancellations, etc. There will also be some valuable resources such as practice logs, downloadable resources from teachers, and teacher notes that teachers may give after each lesson for practice updates or progress reports.
Student Recordings
Voice students who are opted into student recordings will receive their recordings 1-3 weeks after recording. Though recordings are done regularly throughout the year, they are edited and sent out all once twice a month so depending on when the student records, they may receive them quickly or within a few weeks. Please be patient as we do promise students will receive all that is recorded.
All recordings will be an acoustic version (either with piano or guitar accompaniment). Tracks will not be used due to commercial copyright reasons and any songs that wished to be produced at a higher level (full band, producing, etc) would be considered a studio/production project and are not included in student recordings.
Studio Etiquette:
We do find students generally thrive when lessons are completely private. However, if your child is small or you’d like to learn alongside your child, we ask that no more than one adult sit in during lessons.
For the safety and health of all our students and staff, if you are feeling ill with cold like symptoms, we ask that you call and reschedule your lesson to ensure the safety and health of all students.
Recitals:
The Wonder Note will host one full production and full band recital in the March. All students are encouraged to participate regardless of level or age. Recital fees will vary per event depending on venue and accommodations.